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Privacy Policy

We respect your personal information. We make sure it is safe and not distributed to other companies or corporations. The information in this site is for general purposes only.

Privacy Policy

Introduction & Scope

Your privacy is important to us. This Privacy Policy explains how Ci2 Group Inc. (“we”, “us”, or “our”) collects, uses, and discloses personal information when you use our website Ci2 Group Inc. Website (the “Site”) located at ci2group.com, and any other websites or services we own and operate. We are committed to complying with all applicable privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation, as well as international data protection standards where applicable. This policy applies to any personal information we collect through the Site or related interactions with you. By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

We may collect different types of personal information from you or about you, which generally fall into two categories: (a) information you provide to us voluntarily, and (b) information that is collected automatically when you interact with our Site.

  • Information You Provide: This includes information you submit through forms on our Site or by contacting us directly. For example, when you fill out a contact form or request information, we may ask for details such as your name, email address, phone number, company/organization, or other relevant details.

  • Information Collected Automatically: When you visit or use our Site, certain information may be collected automatically by our systems or third-party analytics tools. This may include your device’s IP address, browser type, operating system, referring URLs, pages viewed, the dates/times of access, and other usage statistics. We may also collect information through tracking technologies. This automatically collected data typically does not identify you by name, but if it can be linked to you as an individual, we treat it as personal information.

Use of Your Information

We use the personal information we collect for various purposes in the course of operating our business and providing the Site to you. These purposes include:

  • Providing and Improving the Site: To present our Site and its contents to you, to personalize your experience, and to improve our offerings. For instance, understanding how users navigate our Site helps us optimize design and content.
  • Communicating with You: To respond to your inquiries, questions or requests submitted via the Site (for example, if you ask for a quote or subscribe to our updates, we will use your contact information to reach out). We may also send you administrative information, such as changes to this Policy or other terms, and (with your consent or as permitted by law) occasional marketing communications about our services or events.
  • Analytics and Advertising:To analyze user traffic and trends, and to measure the effectiveness of our content or marketing campaigns. We might use third-party analytics services (like Google Analytics) that employ cookies or similar technologies to collect aggregated data about site usage. All analytics data is generally aggregated and does not directly identify individuals.
  • Legal Compliance and Safety: To comply with applicable laws, regulations, and legal processes (e.g., responding to lawful requests by public authorities). Also, to protect the rights, property, or safety of Ci2 Group Inc., our users, or others. For example, we may use or disclose information to detect and prevent fraud, security, or technical issues.
  • Other Purposes: If we intend to use your information for any purpose not described above, we will explain it to you at the point of collection or obtain your consent if required. We do not use personal information for automated decision-making or profiling in a way that produces legal or similarly significant effects on you, without your knowledge.

Sharing and Disclosure of Information

We understand the importance of keeping your personal information confidential. We do not sell your personal information. We may share information in the following circumstances:

  • With Service Providers: We may share personal data with third-party companies and individuals who perform services on our behalf (“service providers”). These services may include website hosting, data analytics, email delivery, marketing support, or other technical operations. Service providers are given access only to the information necessary to perform their functions and are contractually obligated to protect it and use it only for those purposes.
  • Business Transfers: If Ci2 Group Inc. is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of assets, or transition of service to another provider, your information may be transferred as part of that transaction, as permitted by law and/or contract. We would seek to ensure the successor handles your information in accordance with this Policy or notifies you of any changes.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government demand), or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • With Your Consent: We will share your personal information with third parties in ways other than those listed above only if you specifically consent to such sharing. For instance, if you agree to us sharing your testimonial on our site, or if you use optional integrations that require sending your info to another service, we will do so with your permission.

Tracking Technologies

Our Site uses tracking technologies to enhance your user experience, analyze website traffic, and for security and marketing purposes. By using our Site, you consent to our use described in this policy.

Data Security

We take reasonable administrative, technical, and physical measures to safeguard the personal information we collect and store. These measures are aimed at protecting against unauthorized access, alteration, disclosure, or destruction of personal data. Please note that while we strive to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. You share information with us at your own risk, and it is also important for you to protect against unauthorized access to your account credentials and to your devices.

Retention of Personal Information

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. For example, if you provide us with personal information when requesting a consultation or quote, we will retain that information for as long as is necessary to follow up with you and as required to maintain records of our communications. If you subscribe to our mailing list, we will keep your contact details until you unsubscribe or ask us to delete them. We periodically review the data we hold, and when personal information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

You have certain rights regarding your personal information, subject to local law. This includes:

  • Access and Correction: You may request access to the personal information we hold about you, and ask that any inaccurate or incomplete information be corrected. We will respond to such requests within a reasonable timeframe and as required by law.
  • Withdrawal of Consent: If our processing is based on your consent (for example, if you opted in to receive marketing emails), you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing we conducted prior to your withdrawal, and it may not affect processing that is not based on consent (for instance, processing because of legal requirements).
  • Opting Out of Marketing: As noted above, if you no longer wish to receive our newsletter or other promotional communications, you can opt out by using the unsubscribe link provided in those emails or by contacting us directly. Even if you opt out of marketing messages, we may still send you transactional or administrative messages (such as updates to our terms or this policy, or communications about services you’ve requested).

To exercise any of your rights or if you have any questions about your rights, you can reach out to us using the contact information provided in the Contact Us section of this Privacy Policy. We will do our best to respond to all legitimate requests promptly, and in any event within the timeframes provided by law.

Third-Party Websites

Our Site may contain links to other websites or embedded content. Please be aware that we do not have control over the content, privacy practices, or manner of operation of these external sites. This Privacy Policy does not apply to your activities on any third-party websites. We encourage you to read the privacy policies of any sites you visit via links from our Site to understand how those sites collect and use your information.

Children’s Privacy

Our Site and services are not directed to children under the age of 13 (or 16 in certain jurisdictions), and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal or regulatory requirements, or for other operational reasons. When we update the policy, we will revise the “Last Updated” date at the top of this page. Effective Date: November 24th, 2025; Last Updated: November 24th, 2025. If the changes are material, we may also provide a more prominent notice (such as adding a statement on our homepage or notifying you via email if you have provided one). We encourage you to review this Privacy Policy periodically for any updates. Your continued use of the Site after we post any modifications will constitute acknowledgment of the modified Policy and agreement to abide and be bound by it.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us on the contact page.

Terms of Use

Introduction & Acceptance of Terms

These Terms of Use (“Terms”) govern your access to and use of the website ci2group.com (which is incorporated herein by reference). If you do not agree with any of these Terms or the Privacy Policy, you must discontinue use of the Site immediately.

We reserve the right to update or modify these Terms at any time at our discretion. If we make changes, we will post the updated Terms on this page and update the “Last Updated” date. It is your responsibility to review these Terms periodically for any updates. Your continued use of the Site after any modifications indicates acceptance of the new Terms. Last Updated: November 24th, 2025

Allowed Uses of the Site

Subject to these Terms, we grant you a limited, non-transferable, non-exclusive, revocable license to access and use the Site for your own personal or internal business use. This means you may view content, download materials intended for download (if any), and interact with the Site for legitimate, law-abiding purposes. All rights not expressly granted to you are reserved by Ci2 Group Inc. and its licensors.

Prohibited Uses

You agree not to misuse the Site or its content. Without limiting the generality of the foregoing, you agree that you will NOT:

  • Use the Site in any way that violates any applicable federal, provincial, local, or international law or regulation.
  • Engage in any activity that is abusive, harassing, threatening, defamatory, vulgar, obscene, fraudulent, invasive of another’s privacy, or otherwise objectionable or harmful via the Site.
  • Impersonate Ci2 Group Inc., our employees, another user, or any other person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity.
  • Interfere with or disrupt the operation of the Site or the servers/networks used to make the Site available; this includes introducing any malicious code such as viruses, worms, Trojan horses, spyware, or any other destructive or disruptive content.
  • Attempt to gain unauthorized access to any portion of the Site, other users’ accounts, or any systems or networks connected to the Site, whether through hacking, password mining, or any other means.
  • Use any robot, spider, script, scraper, crawler, or other automated means or interface not provided by us to access the Site, extract data, or otherwise interfere with or modify the rendering of Site pages.
  • Reverse engineer, decompile, or disassemble any portion of the Site, except where such activity is expressly permitted by law notwithstanding this limitation.
  • Remove, obscure, or alter any copyright notices, trademarks, or other proprietary rights notices from the Site or content you access via the Site.
  • Use the Site for any commercial purpose or exploit any part of the Site for commercial gain that is not expressly permitted by Ci2 Group Inc. For example, you should not resell access to the Site, or use the Site to advertise or sell products/services to others, without our prior written consent.

We reserve the right to monitor use of the Site for compliance with these Terms, and to take appropriate action (including termination of your access, see below) if we suspect any violation.

Intellectual Property Rights

All content, features, and functionality on the Site – including but not limited to text, graphics, logos, icons, images, audio clips, video, software code, design, and overall look-and-feel of the Site (collectively, the “Content”) – is the exclusive property of Ci2 Group Inc. or its content suppliers and is protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. Ci2 Group Inc. and any other product or service names or slogans on the Site are trademarks of Ci2 Group Inc. (whether registered or unregistered) or our licensors/partners, and may not be copied, imitated, or used, in whole or in part, without our prior written permission.

Permitted Use of Content

You may download or print Content from the Site for your personal use only, provided that you: (a) do not remove any proprietary notice language in all copies of such documents, (b) use the Content only for personal, non-commercial informational purposes and do not copy, post, share, broadcast, or distribute it on any networked computer or medium, (c) make no modifications to the Content, and (d) do not make any additional representations or warranties relating to the Content.

Prohibition on Unauthorized Use

Except as explicitly allowed above, you may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Content on our Site without Ci2 Group’s prior written consent. You also may not use any meta tags or any other “hidden text” utilizing Ci2 Group’s name or trademarks without our express written permission. Unauthorized use of the Site or any Content for any purpose not expressly permitted in these Terms is strictly prohibited and will terminate the permission or license granted by these Terms.

Disclaimer of Warranties

Your use of the Site is at your own risk. The Site and all Content on it are provided on an “AS IS” and “AS AVAILABLE” basis, without any warranties of any kind, either express or implied. Ci2 Group Inc. disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising out of course of dealing or usage of trade. We do not guarantee that the Site will be available at any particular time or location, that the Site will be secure, uninterrupted, or error-free, that any defects or errors will be corrected, or that the Site will be free of viruses or other harmful components.

Any content or information obtained through the Site is for general information purposes only and is not intended to amount to professional advice on which you should rely. We make no warranty or representation regarding the accuracy, completeness, or usefulness of any information provided on the Site. Ci2 Group Inc. does not warrant that your use of the Site will meet your requirements or expectations. You assume all risk for any damage to your computer system or loss of data that results from obtaining any content from the Site.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, any warranties required by law are limited to the shortest period permitted by law.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event will Ci2 Group Inc., its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory (including contract, tort, negligence, strict liability, or otherwise), arising out of or in connection with your use of, or inability to use, the Site or any Content on the Site. This includes any direct, indirect, special, incidental, consequential, or punitive damages, such as personal injury, pain and suffering, emotional distress, loss of profits, loss of revenue, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, even if foreseeable.

In particular, Ci2 Group Inc. will not be liable for any damage or loss resulting from:

  • Use of (or inability to use) the Site;
  • Any errors, mistakes, or inaccuracies in the Content on the Site;
  • Any unauthorized access to or use of our servers and/or any personal information stored therein;
  • Any interruption or cessation of transmission to or from the Site;
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site by any third party;
  • Any errors or omissions in any Content or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted, or otherwise made available via the Site.

Indemnification

You agree to indemnify, defend, and hold harmless Ci2 Group Inc. and its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, and agents (the “Indemnified Parties”) from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable lawyers’ fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, any User Content you provide, any use of the Site’s Content other than as expressly authorized in these Terms, or your use of any information obtained from the Site. We reserve the right, at your expense, to assume exclusive defense and control of any matter subject to indemnification by you (in which case you agree to cooperate with our defense of those claims), and you agree not to settle any such matter without the prior written consent of Ci2 Group Inc.

Termination of Use

We reserve the right, without notice and in our sole discretion, to suspend or terminate your right to access or use the Site (or any portion of the Site) for any reason, including if we believe you have violated these Terms. You agree that Ci2 Group Inc. shall not be liable to you or any third party for any termination or suspension of your access to the Site. Upon termination, all provisions of these Terms which by their nature should survive will survive, including ownership provisions, warranty disclaimers, indemnity (if included), and limitations of liability.

Governing Law & Jurisdiction

These Terms and any disputes arising out of or related to the Site or these Terms will be governed by and construed in accordance with the laws of Alberta, Canada, without giving effect to its conflict of laws principles. By using the Site, you expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to these Terms or your use of the Site shall lie in the courts of Alberta, Canada, and you further agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.

International Use

We make no representation that the Site or its content is appropriate or available for use in locations outside of Canada. If you choose to access the Site from outside Canada, you do so on your own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

Entire Agreement

These Terms (together with our Privacy Policy and any other legal notices or terms expressly incorporated herein) constitute the entire agreement between you and Ci2 Group Inc. regarding your use of the Site, and supersede any prior or contemporaneous understandings and agreements between us with respect to such subject matter. In case of a conflict between these Terms and any other rules or guidelines posted on the Site, these Terms will control.

Waiver and Severability

No waiver by Ci2 Group Inc. of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term, and any failure of Ci2 Group Inc. to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

Contact Information

If you have any questions about these Terms of Use, or need to contact us for any reason related to your use of the Site, please contact us on the contact page.

Thank you for reading these Terms of Use. By using our Site, you acknowledge that you have read and agree to these Terms.

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